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Privacy Policy

Protecting the privacy and security of consumers’ personal information is very important to me.  Please read this notice carefully to understand what I do with the personal information we collect both online and offline – Tina Cornish.

Who we are

This website is owned and managed by Tina Cornish.  Operating in an individual capacity online from a private home in Sedgefield, Western Cape, South Africa.  The website address is: https://tinacornish.co.za.  Contact email is tina@tinacornish.co.za.

What personal data is collected and why

Start Up client forms

Personal information provided in these initial start up forms are only used to interact with you as a client for coaching and healing services.  After you submit your form, it is received by myself, Tina Cornish via email and downloaded.  Information is retained offline in private and confidential client files.  They are never shared with a third-party.  In certain circumstances completion of these forms are shared between the sub-domains (beaware.tinacornish.co.za, soultour.tinacornish.co.za, transformtoday.tinacornish.co.za) and remain with Tina Cornish.

Comments

When you leave comments on my sites (tinacornish.co.za/beaware.tinacornish.co.za/soultour.tinacornish.co.za/transformtoday.tinacornish.co.za) data is automatically collected in the comments form, and also your IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to this website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

When you use the contact form with questions or comments in the contact form or sign up to the newsletter.  When you place an order for products or services.  Your first name, surname and email address is used to contact you to provide the goods and services you requested, or news, updates, and offers through the newsletter, usually by email. Your information is retained for a certain period for customer service purposes, but we do not use the information submitted through them for any external marketing purposes.

Cookies

Cookies are small text files placed on your computer to collect information about the pages you view and your activities on the site. They enable the site to recognise you by, for example, remembering your user name, offering a shopping cart, or keeping track of your preferences if you visit the site again. The cookie transmits this information back to the website’s computer (or server) which generally is the only computer that can read it. You can set your Web browser to warn you about attempts to place cookies on your computer, or to limit the type of cookies you allow.

If you leave a comment on this site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Google Analytics: Collects data about visitors to this site via Google advertising cookies and anonymous identifiers, in addition to other data which may be collected through a standard Google Analytics implementation. We do not merge personally-identifiable information with non-personally identifiable information collected through any Google advertising product or feature. Should you wish to opt out of any Google Analytics Advertising features, you are encouraged to change your Ad Settings and Ad Setting for mobile apps, through the NAI’s consumer opt-out, or by using any of the other opt-out options currently available: currently available opt-outs.

Who we share your data with

WooCommerce:  Is the shopping cart on this site.  It collects information on tinacornish.co.za about you during the checkout process the store.  It tracks:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from this site, you provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for XXX years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

PayPal: Is used for payment purposes.  When you purchase you leave tinacornish.co.za  or (soultour.tinacornish.co.za, beaware.tinacornish.co.za, transformtoday.tinacornish.co.za) and go to secure payment processor on paypal.com.   When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information. Your banking details are not stored on this site.  Your transaction takes place with PayPal.  After your transaction you return to this site. Read about PayPal privacy policy –  click here for more information

MailChimp: Is used for our newsletter and mailing system.  Read about MailChimp privacy policy – click here for more information

MyLiveChat:  Is used for you to communicate with us.  Read about MyLiveChat privacy policy – click here for more information

WhatsApp:  Is used for you to communicate with us.  Read about WhatsApp privacy policy – click here for more information

Akismet:  Collects information about visitors who comment on this site.  Akismet is an anti-spam service. The information we collect is typically the commenter’s IP address, user agent, referrer, and site URL (along with other information directly provided by the commenter such as their name, username, email address, and the comment itself).

Social Media comments – Facebook:  If you comment via one of social media comments it follows the privacy policy of your Facebook account.   click here for more information.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators (who is Tina Cornish), is the only one who can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.  If you decide to no longer be a client and request your private offline client file to be deleted, their is no way of retrieving.  If you wish to return as a client, you will have to complete the form again on return.

Links to Other Web Sites

This privacy notice does not cover the links within this site linking to other websites. Those sites are not governed by this Privacy Policy, and if you have questions about how a site uses your information, you’ll need to check that site’s privacy statement.

Security

I take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever I collect sensitive information, that information is encrypted and transmitted to me in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the web page.

While this site uses encryption to protect sensitive information transmitted online, I also protect your information offline. I, Tina Cornish, am the only one who has access to your personally identifiable information. The computer in which I store personally identifiable information is kept in a secure environment.